Satisfied : How easy it is to place an order.To be improved : Should have multiple slots to choose from for delivery time. That way, can ensure first come, first served. My flower stand was delivered after the office was closed - which defeated the whole purpose of sending the flowers. So I was quite disappointed in this. Also flowers used in the arrangements should be freshest possible. The lilies in the bouquet wilted in 2 days, which should not be the case.
