Gentle Whisper Condolence / Funeral Flowers

the flower look less dense and not as grand as displayed on website , but nevertheless it is a nice flower arrangement thank you

In the fields for message and sender, it was quite confusing. After entering message which included details of sender, then there is another field to enter for senderSuggest that a simple example is shown

Was just disappointed because I called customer service on Saturday from 9am onwards but no answer until it was closed to 12noon